Business today is faced with the ever-growing need to use a broad range of technologies to enhance productivity, customer relations, and operational capacity. The application of technology has become a critical component to the operation of every business. Kinetic Datacom helps you identify which technologies can bring the greatest results to your business.

Integrated Solutions (IS) at Kinetic Datacom is a service that we apply to nearly every project to bring productivity, efficiency, cost reduction, return on investment, and other improvements to business processes. Our capabilities in design, implementation, and business process identification coupled with the software, hardware, and data transport (WAN) solutions are all incorporated into a powerful solution for your business.

Our IS service platforms incorporate the following areas:

Needs Assessment Services: Kinetic Datacom understands the importance of insuring that all technology solutions are consistent with our clients business objectives. We work with our clients to understand their strategic priorities and formulate technology solutions that provide the greatest value and return.

Custom Development: We don't put our customers in the proverbial "box" when developing solutions. Each business is unique and have unique issues requiring customized solutions. We bring all our resources to the table to create successful interactive fully integrated solutions.

Internal/External/Web Integration (IEWI): Businesses are under increased pressure to operate collaboratively both internally - to better service customers and employees needs - and externally - to forge closer ties with partners, customers and suppliers. Kinetic Datacom's IEWI services web enables (Travis, link this to our web services segment) which facilitates true collaboration connecting people, objects, information and ultimately, businesses.

The following are just a few of the business objectives that are applied and developed under Kinetic Datacom's IS services:

• Employee Productivity
• Revenue Generation
• Cost Reduction
• Managed Services

Simply maintaining employee productivity is not good enough in today's business environment. Businesses must consistently pursue new and innovative ways of maximizing the capacity of their human resources.

The following are a few fundamental areas of employee productivity that Kinetic Datacom reviews for its clients:

• Time Management
• Internal/External Communications
• Scheduling
• Customer Contact Management
• Tasking

There are specific environments where shared services are applicable and where revenue opportunities are available. Kinetic Datacom considers every opportunity to mitigate costs and the resulting accelerated return on investment (ROI). The following are environments where revenue generation through technology may be an option:

• Healthcare Facilities
• Commercial Properties
• Accounting Practices
• Real Estate
• Multi-Tenant Residential Properties
• Assisted/Retirement Properties

Through our IS services we consider ways to reduce overall cost of the project as well as any areas of recurring costs that may be eliminated or reduced. Networking remote offices or migrating your voice platform to switched IP networks can significantly reduce your costs and facilitate your return on investment. The following are examples of cost reduction that can be identified within your organization:

• Virtual Private Networking (VPN)
• Voice Over IP (VOIP)
• Internal Web Hosting

With Kinetic Datacom's Managed Services (MS) your network enterprise is managed monitored, and serviced to ensure that the performance of your IT systems and software is optimized.

Managing today's highly technical and sophisticated hardware and software applications can be cumbersome and expensive. Through Managed Services you have a high level of availability to IT expertise and an opportunity to control your IT costs and re-focus your time on more strategic, mission critical areas of your business.

The use of sophisticated technology demands the proper management and maintenance of your investment. Ensuring that your critical computing infrastructures and applications are scalable, secure, and always running is essential.

Dedicating the required human resources with the skills necessary to proactively manage your network is always a challenge. With Kinetic Datacom's MS you can now leave this function to the experts at Kinetic Datacom.

Our Managed Services solutions incorporate the following areas:

Management: Through Kinetic Datacom's trained, certified, and professional staff you have access to skills and expertise that you would otherwise be required to provide internally. Through these services you have the option of retaining a fraction of an IT professional at a fraction of the cost of an employee. Kinetic Datacom clients enjoy a range of access to general entry-level technicians to executive level (CTO) skills.

Maintenance: Waiting until an technical issue occurs before getting the service you need is a risky proposition with your data, staff productivity, and customer service. Proactively maintaining your network is the main objective of Managed Services. The proactive posture we take with your network is to sustain an aggressive approach to the following aspects of your network:

• Support of total network
• Troubleshooting
• Online monitoring
• Updates
• Hardware/Software resources

Business Strategy: Through MS we help our clients make sensible business decisions. By providing recommendations for IT upgrades, new purchases, cost saving initiatives, and emerging technologies our customers are able to strategize and plan for future IT expenses that are validated through Kinetic Datacom.